All Podcast Episodes

Event Review: Shoptalk Europe 2023
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep03: in the final of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, host Karl McKeever brings you highlights from Day Three at the event. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.

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Event Review: Shoptalk Europe 2023
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep02: in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event. Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.

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Event Review: Shoptalk Europe 2023
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep01: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from the first day of Shoptalk Europe 2023 in Barcelona. The event promises to unite Europe’s entire retail ecosystem. And the first day did not disappoint as retail leaders and some of the industry’s leading innovators came together to discuss and debate the trends that are shaping the industry… and present solutions that are providing a glimpse into what the future of retail might look like.

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Event Review: NRF Big Show 2023
Marc Baker Marc Baker

Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day One: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. At the start of a franticly busy three days in the Big Apple, we bring your highlights from the Javits Convention Center, we picked our way through some of the highlights from Day One at the Show, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like.

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The Interview: Warner’s Gin CEO and co-founder, Tom Warner
Marc Baker Marc Baker

The Interview: Warner’s Gin CEO and co-founder, Tom Warner

The Interview: Warner’s Gin: In this episode of The Interview Series, host Mark Faithfull is joined by Tom Warner, co-founder & CEO of Warner’s Gin.

Celebrating its tenth anniversary in 2022, Warner’s Gin has had much to do the gin-naissance boom over the last decade.

In this episode, Warner walks us through the story of how he and his then business partner decided to launch the brand; the influence of Warner’s Gin in revolutionising the category boom through its rhubarb flavoured gin (at the time, a ‘first’); the importance of balancing the need to do good with doing business; and his own personal tales of the trials and tribulations of entrepreneurial life.

Recorded at Retail Week Live 2022

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Event Review: Shoptalk Europe 2022 Roundup
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2022 Roundup

Event Review - Shoptalk Europe 2022: In this latest episode of The Retail Exchange podcast, host Karl McKeever looks back at what was on show at Shoptalk Europe 2022 in London. We hear from the heads of some of Europe's leading retailers and vendors on how to harness an ever-shifting retail landscape.

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The Interview: Unilever, Chief Customer Officer Claire Hennah
Marc Baker Marc Baker

The Interview: Unilever, Chief Customer Officer Claire Hennah

The Interview - Unilever: in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.

She explains why, when it comes to how consumers goods companies go to market, digital is changing everything. We also look ahead to Retail Week Live 2022.

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The Interview: Little Moons, CEO & co-founder Vivien Wong
Marc Baker Marc Baker

The Interview: Little Moons, CEO & co-founder Vivien Wong

In this episode of The Interview series, host Karl McKeever sits down with Little Moons CEO and co-founder Vivien Wong. As children growing up in their parents’ bakery in London, Vivien (and her brother Howard) were surrounded by a passion for creating amazing food.

In 2010, they set up Little Moons; making a Japanese-inspired dessert called "mochi”. After enjoying steady growth, the company set up a Little Moons TikTok account and began posting videos… and then things began to get really interesting.

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The Interview: Joe & Seph’s, Director & co-founder Paul Sopher
Marc Baker Marc Baker

The Interview: Joe & Seph’s, Director & co-founder Paul Sopher

In this episode of The Interview series, recorded at Spring Fair 2022, host Mark Faithfull is sits down with Joe & Seph’s co-founder Paul Sopher as he shares the intriguing story of how a trip to the US led to the transformation of the UK popcorn category, his experience of life in a fast-growing family business, and advice for wannabe entrepreneurs.

Despite the company's success and expanding range of product lines, it remains singularly committed to one thing: creating the best tasting popcorn possible. That focus has helped to reinvent a category, taking the word of popcorn far beyond simply being a moorish movie treat.

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The Interview: Pets at Home, chief people & culture officer Louise Stonier
Marc Baker Marc Baker

The Interview: Pets at Home, chief people & culture officer Louise Stonier

The Interview: Pets at Home: In this latest episode of The Interview Series host Karl McKeever is joined by Pets at Home chief people & culture officer Louise Stonier. She explains the retailer’s focus on people, as well as pets. Why loving what you do is key to giving it your all. And why meaningful engagement and flexible working ultimately pays off when it comes to delivering lasting improvements in performance.

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The Interview: Costa Coffee, Global Creative Design Lead Adam Dunt
Marc Baker Marc Baker

The Interview: Costa Coffee, Global Creative Design Lead Adam Dunt

The Interview - Costa Coffee: In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.

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The Special: Moveable Feast
Marc Baker Marc Baker

The Special: Moveable Feast

The Special - Moveable Feast: Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.

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The Interview: Hotel Chocolat, CEO and co-founder Angus Thirlwell
Marc Baker Marc Baker

The Interview: Hotel Chocolat, CEO and co-founder Angus Thirlwell

The Interview - Hotel Chocolat: In our latest episode, we sit down with Angus Thirlwell, CEO and Co-founder of Hotel Chocolat. He talks to Martin Popplewell about the business response to the global pandemic, the realities of ‘Retail Darwinism’ and its growing online sales and global appeal.

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The Special: Feed the Nation
Marc Baker Marc Baker

The Special: Feed the Nation

The Special - Feed the Nation: In the first in our new series of ‘The Special’, we explore how the pandemic is affecting food retailers. Our guests try to make sense of the volatile, fast moving and hugely complex situation facing grocery retail.

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