After 8 years bringing you the best in retail conversations, we're evolving for 2026. Everything you love about our show, now with expanded horizons.
What’s Changing?
We're broadening our lens beyond retail to explore customer experience across hospitality and leisure, to tell the stories of how businesses deliver their goals and people connect with brands.
What’s Staying?
Our commitment to real conversations with inspiring leaders who are redefining customer experience.
Coming Soon
We start with exclusive interviews from NRF 2026 in New York. We’ll be on the ground capturing insights from senior industry innovators at the world's leading retail technology event.
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2026 Events
Listen again to some of our favourite past episodes
Featured Brands
No other retail podcast features more senior leaders from more brands than we do. Period.
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Our Podcast
The Retail Exchange podcast series.
Essential listening for anyone who cares about retail, leisure and hospitality. Our podcasts feature insight and opinion from senior industry professionals and thought-leaders, opening the door to knowledge and insight to help retailers and brands on their journey to success.
We talk leadership. We unpack the issues dominating customer experience. We tell the stories of people shaping the industry. From technology and supply chain to customer experience and frontline retail teams, this is the podcast you need to hear to make sense of a dynamic and fast-moving world.
If you haven’t listened to our podcasts before, check out our archive of past episodes.
More ways to listen
Listen to The Retail Exchange podcast episodes online for free and without a subscription. Search ‘The Retail Exchange’ in your favourite podcast app. Listen on the go or download and listen later, wherever you are. Or say “Play The Retail Exchange” on your smart speaker.
Let’s Talk
Editorial
Have an idea that you think could made a good future podcast? Want to put your brand, yourself (or someone you know) forward to appear on a future episode?
We’re happy to consider guests and ideas. Email: marc@theretailexchange.co.uk
Advertising
Want to put your business and message in front of senior industry leaders? Own the conversation with The Retail Exchange podcast and reach the people that matter.
Use podcast advertising, sponsorship, and brand custom content from The Retail Exchange to tap into our audience of senior leaders from some of the world’s biggest retailers and brands. If you’re hoping to build awareness of your brand, products and services, get in touch with our advertising team today by emailing mail@theretailexchange.co.uk