The Interview: Unilever, Chief Customer Officer Claire Hennah
13 May 2022
The Interview
51 MINS LISTEN
In this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.
Unilever is known for making some of the most famous consumer brands in the world. Globally, its products are used by 2 billion people every day. It’s also known for leading change, particularly on issues of sustainability. But when it comes to how consumers goods companies go to market, digital is changing everything.
Named as one of the top 25 female tech leaders in the annual Tech 100 Index, Claire leads the Digital Commerce strategy and execution for Unilever’s global business. She joins us to explore the importance of adapting portfolios, so they are fit for ecommerce; the secrets to gaining share of category sales on the digital shelf; and more. We also discuss her role on the Retail Week Live 2022 Advisory Board.
We also talk to Retail Week Live Programme Director Hannah Tovey to find out what this year’s event has in-store for those thinking of attending, and the big themes that will be discussed by those taking to the stage at Retail Week Live 2022.
Your host
Karl McKeever
Featuring
Unilever
Claire Hennah, Chief Customer Officer - Wellbeing, Beauty and Digital Commerce
Retail Week Live
Hannah Tovey, Programme Director
The Interview
In-depth discussions with senior industry leaders about their business, work and life in retail. Plus Retail Week Live Preview.