All Podcast Episodes
Event Review: Shoptalk Europe 2023
Event Review - Shoptalk Europe 2023 - Ep03: in the final of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, host Karl McKeever brings you highlights from Day Three at the event. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.
Event Review: Shoptalk Europe 2023
Event Review - Shoptalk Europe 2023 - Ep02: in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event. Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.
Event Review: Shoptalk Europe 2023
Event Review - Shoptalk Europe 2023 - Ep01: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from the first day of Shoptalk Europe 2023 in Barcelona. The event promises to unite Europe’s entire retail ecosystem. And the first day did not disappoint as retail leaders and some of the industry’s leading innovators came together to discuss and debate the trends that are shaping the industry… and present solutions that are providing a glimpse into what the future of retail might look like.
Event Review: World Retail Congress
Event Review - World Retail Congress 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023 in Barcelona, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
Event Review: NRF Big Show 2023
Event Review - NRF 2023 Retail’s Big Show - Day Two: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from Day Two at the Show.
The Interview: Warner’s Gin CEO and co-founder, Tom Warner
The Interview: Warner’s Gin: In this episode of The Interview Series, host Mark Faithfull is joined by Tom Warner, co-founder & CEO of Warner’s Gin.
Celebrating its tenth anniversary in 2022, Warner’s Gin has had much to do the gin-naissance boom over the last decade.
In this episode, Warner walks us through the story of how he and his then business partner decided to launch the brand; the influence of Warner’s Gin in revolutionising the category boom through its rhubarb flavoured gin (at the time, a ‘first’); the importance of balancing the need to do good with doing business; and his own personal tales of the trials and tribulations of entrepreneurial life.
Recorded at Retail Week Live 2022
The Interview: Majid Al Futtaim – Retail, CEO Hani Weiss
The Interview: Majid Al Futtaim: In this episode, host Karl McKeever is joined in conversation by Hani Weiss, Chief Executive Officer of Majid Al Futtaim – Retail, the exclusive partner of choice for international hypermarket and supermarket brand, Carrefour.
The last few years have brought profound, powerful change to retail. The critical factor holding everything together is Leadership. Hani’s own career began at Majid Al Futtaim - Retail in 2001, as a Section Manager at Carrefour in City Centre Deira, the firm’s first hypermarket in the region. Today, as its CEO, Hani leads a business of 37,000 colleagues, operating over 450 Carrefour stores across 16 countries in the region, and serving more than 750,000 customers a day.
We sat down with him to explore the story behind the Majid Al Futtaim Retail business; the challenges of operating a successful grocery retail franchise business in the Middle East, and to hear his thoughts on what great leadership looks like today and, more importantly, for the future.
Recorded at Shoptalk Europe 2022.
The Special: Ukraine Crisis
The Special: Ukraine Supply Chain Crisis. In this special episode, we look at one of the biggest challenges to affect both retail and global food supplies, in decades. With the pressure is on to find a solution, we discuss the recently launched ‘EU Ukraine Solidarity Lanes’ action plan, and how retailers and logistics providers can get involved to help open up freight corridors.
The Interview: LIFVS, co-founder and COO Daniel Lundh
The Interview: LIFVS: In this episode, host Karl McKeever is joined by LIFVS co-founder and COO Daniel Lundh to explore the story behind Europe’s largest unstaffed grocery chain; why it classes itself as a technology start-up first and retailer second; and how its business model could teach others a thing or two about how to enjoy retail success in low traffic areas and rural communities. Recorded at Shoptalk Europe 2022.
In Focus: Customer Loyalty
In Focus - Customer Loyalty: In this episode, we explore the importance of taking time to foster loyal and lasting customer relationships. Host Karl McKeever sits down with Gousto Chief Marketing Officer Tom Wallis and Inkpact Founder & CEO Charlotte Pearce to discuss the challenges, twists, and lessons for success to connect, engage, and retain valued customers.
Event Review: Shoptalk Europe 2022 Roundup
Event Review - Shoptalk Europe 2022: In this latest episode of The Retail Exchange podcast, host Karl McKeever looks back at what was on show at Shoptalk Europe 2022 in London. We hear from the heads of some of Europe's leading retailers and vendors on how to harness an ever-shifting retail landscape.
Event Review: Retail Week Live 2022 Roundup
Event Review - Retail Week Live 2022: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.
The Interview: Unilever, Chief Customer Officer Claire Hennah
The Interview - Unilever: in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah.
She explains why, when it comes to how consumers goods companies go to market, digital is changing everything. We also look ahead to Retail Week Live 2022.
The Interview: Retail Trust
The Interview - Retail Trust: In this episode, host Mark Faithfull returns to the important issue of wellbeing, as we mark Mental Health Awareness Week and the Retail Trust’s Together Fest 2022, which takes place in London today. Recorded at Spring Fair 2022, Retail Trust wellbeing consultant Andrea Woodside joins us to examine whether retail is a happy place, why kindness and empathy is not rocket science (but can be rocket fuel), and why it’s important to give retail leaders permission to focus their energy and efforts on signposting support to make a meaningful difference to employees.
Event Review: World Retail Congress 2022 Roundup
Event Review - World Retail Congress 2022 Week: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull report from World Retail Congress in Rome. As the event makes a welcome return to the industry calendar, we hear from retail leaders, exhibitors and attendees at the global flagship retail conference.
The Special: Moveable Feast
The Special - Moveable Feast: Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.
The Special: Feed the Nation
The Special - Feed the Nation: In the first in our new series of ‘The Special’, we explore how the pandemic is affecting food retailers. Our guests try to make sense of the volatile, fast moving and hugely complex situation facing grocery retail.
The Special: Retail Sustainability
The Special - Retail Sustainability: In final episode of our series of special podcasts exploring the future of retail in the next ten years., we discuss why sustainability will become a key business driver and how retailers can be more planet positive. In association with World Retail Congress.
The Special: Retail Technology
The Special - Retail Technology: As the decade draws to a close, we bring you three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this first episode, we talk technology. In association with World Retail Congress.
In Focus: Rethinking Supermarkets
In Focus - Grocery Retail: In this episode, we explore what the future could look like for our supermarkets. As the hunger for change in the sector grows, assumptions that have underpinned the business models of the big grocery retail players for so many years no longer hold true.