All Podcast Episodes
In Focus: Beauty Retail
In Focus - Beauty Retail: In this episode, we explore how the beauty industry can capitalise on the booming consumer demand to feel good again, by bringing joy and discovery to the retail experience. Host Karl McKeever sits down with Benefit Cosmetics UK & Ireland marketing director Lou Bennett, Cosmetic Executive Women editor Sallie Berkerey and arken P-O-P International head of insights Aimee Grandfield.
The Interview: Costa Coffee, Global Creative Design Lead Adam Dunt
The Interview - Costa Coffee: In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.
The Interview: Rituals Cosmetics
The Interview - Rituals Cosmetics: In this episode of The Interview Series, we sit down with Richard Lems, Director of Format & Design at body and home cosmetics retailer Rituals, to discuss the importance of rituals and extol the virtues of ’slow retail’.
The Interview: Macy’s
The Interview: Macy’s: In this special episode, guest host Karl McKeever travels to New York for an exclusive interview with Macy's national director of window presentation, Roya Sullivan. She shares the behind-the-scenes story of preparations for its highly anticipated Christmas windows, and talks about the challenge of managing windows for the one of the world’s most iconic department stores.
The Interview: Cheil
The Interview: Cheil UK: In this episode, special guest host Jason Bradbury sits down with David Coombs, head of strategic services at Cheil UK to talk about the changing face of brand loyalty, the issue of consumer data rights ownership, and sort tech myths from the reality.
The Interview: Three UK
The Interview: Three UK: In an exclusive interview, recorded at Future Stores 2019, host Martin Popplewell sits down with Three UK Head of Omnichannel & Digital First, Graham Johnston, to talk about the importance of delivering a seamless customer experience, and what lies in store in a 5G connected future.
The Interview: LEGO
The Interview: LEGO: LEGO is one of the most recognised toy brands in the world. In this edition of ‘The Interview’, business broadcaster Ben Bland sits down with Simone Sweeney, Vice President of Global Retail Development for LEGO Group.
The Interview: Neal’s Yard Remedies
The Interview: Neal’s Yard Remedies: In this edition of The Interview Series, we sit down with Neal’s Yard Remedies director of international sales Calum Mackay. Originally recorded at World Retail Congress 2018 in Madrid, he takes business broadcaster Ben Bland through his varied career in beauty, explains the importance of going the extra mile to engage with international retailers and customers, and shares his top tips for surviving the long haul to success.
The Interview: L’Occitane
The Interview: L’Occitane: In this episode, host Ben Bland talks to Jamie Taylor, Retail, Property and Wholesale Director for international beauty brand L’Occitane. He tells business broadcaster Ben Bland what lies in-store for shoppers in its new Regent Street store, how the hospitality industry was an inspiration, and how people are crucial in delivering retail transformation.
In Focus: Stores of the Future
In Focus - Stores of the Future: In our launch episode, senior industry thinkers discuss Stores of the Future, what’s worthy of attention, why there is still much work to do and what could, or should, retailers do to change their approach.