All Podcast Episodes
The Interview: The Estée Lauder Companies Inc. VP Innovation & Technology, Ophelia Ceradini
The Interview: The Estée Lauder Companies Inc. In this episode, host Karl McKeever is joined by Ophelia Ceradini Vice President of Digital Technology and Innovation at The Estée Lauder Companies.
Artificial intelligence and augmented reality are transforming the beauty shopping experience through seamless and omnichannel experiences. In our latest of episode of The Interview Series, recorded live in the heart of New York City during NRF 2023, Ophelia explains how, using technology to offer interactive, immersive, and sustainable solutions, brands in the beauty space are creating a solid foundation to solving consumer pain points and firming up loyalty and sales.
Presented by Peak Technologies
Event Review: World Retail Congress
Event Review - World Retail Congress 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023 in Barcelona, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
Event Review: Retail Week Live 2023
Event Review - Retail Week Live 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from Retail Week Live 2023 in London, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.
In Focus: Beauty Retail
In Focus - Beauty Retail: In this episode, we explore how the beauty industry can capitalise on the booming consumer demand to feel good again, by bringing joy and discovery to the retail experience. Host Karl McKeever sits down with Benefit Cosmetics UK & Ireland marketing director Lou Bennett, Cosmetic Executive Women editor Sallie Berkerey and arken P-O-P International head of insights Aimee Grandfield.
The Interview: Birchbox
The Interview - Birchbox: In our latest episode, we bring you a special interview with Pooja Agarwal, chief operating officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
The Interview: Rituals Cosmetics
The Interview - Rituals Cosmetics: In this episode of The Interview Series, we sit down with Richard Lems, Director of Format & Design at body and home cosmetics retailer Rituals, to discuss the importance of rituals and extol the virtues of ’slow retail’.
The Interview: Neal’s Yard Remedies
The Interview: Neal’s Yard Remedies: In this edition of The Interview Series, we sit down with Neal’s Yard Remedies director of international sales Calum Mackay. Originally recorded at World Retail Congress 2018 in Madrid, he takes business broadcaster Ben Bland through his varied career in beauty, explains the importance of going the extra mile to engage with international retailers and customers, and shares his top tips for surviving the long haul to success.
The Interview: L’Occitane
The Interview: L’Occitane: In this episode, host Ben Bland talks to Jamie Taylor, Retail, Property and Wholesale Director for international beauty brand L’Occitane. He tells business broadcaster Ben Bland what lies in-store for shoppers in its new Regent Street store, how the hospitality industry was an inspiration, and how people are crucial in delivering retail transformation.
In Focus: Mainstream Retail
In Focus - Mainstream Retail: Our panel of leading industry thinkers discuss the challenges that mainstream retailers are facing and several ideas on what can be done to get stores back on track.