The Interview – Neal’s Yard Remedies
In this edition of The Interview, Calum Mackay, director of international sales of Neal’s Yard Remedies talks about the long haul to global success and why going the extra mile matters.
The Interview – Juventus F.C.
In this edition of The Interview, Silvio Vigato, head of brand licensing and retail at Juventus F.C. joins Ben Bland to discuss the power of fan loyalty and the retail challenges of promoting one of the world’s biggest clubs.
The Interview – L’Estrange
In this edition of The Interview, L’Estrange co-founders Tom Horne and Will Green join Ben Bland to discuss the story of the brand, the challenges for fashion start-ups, and the rise of ‘Essentialism’.
Episode 9: Mall Overhaul
With its traditional anchor tenant – the department store – struggling and a growing shift towards smaller but better retail experiences, are gigantic shopping centre developments still relevant?
The Interview – Rockar
In this edition of ‘The Interview’, Rockar founder Simon Dixon explains how car retailing is moving up a gear with the launch of a new digital concession concept for Ford within fashion retailer Next.
World Retail Congress: Day 3
As the sun set on the final day of the World Retail Congress in Madrid, Ben Bland caught up with some of those attending to reflect on the last few days.
World Retail Congress: Day 2
We review the second day of the World Retail Congress in Madrid, where an attentive audience heard international retail speakers explore ‘The big picture and the small details’. Here are some highlights.
World Retail Congress: Day 1
The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event, eager to explore the theme of
The Interview – Grupo Cortefiel
Ahead of the World Retail Congress we preview the key trends likely to dominate the agenda and talk retail transformation in a special interview with Jaume Miquel, CEO of Grupo Cortefiel.
The Interview – Supremebeing.com
In a special interview with Gavin Aldred, owner on Supremebeing.com, we get to grips with the challenges of online and physical retailing, and discuss why taking an ethical stance matters.
Retail’s Real Stars
While it’s the fanfare of new technology that grabs the headlines, it’s often store teams that remain the difference-makers – adding a human scale to the shop floor and real value to the retail experience.
The Interview: Ahold Delhaize
Ahold Delhaize’s director of innovation talks about the challenges that lie ahead as grocery retailers seek to redefine the category and why the shopper must remain at the heart of innovation.
The Interview: The National Retail Federation
A special interview from New York with the National Retail Federation’s Senior VP for Retail Strategy. We discuss the state of the industry and the prevalent themes set to dominate 2018.
The Interview: L’Occitane
In this edition, Ben Bland meets L’Occitane retail director Jamie Taylor to discuss the brand’s new London flagship store, the role of artisans and explore the complex and interesting theme of retail transformation.
The Interview: World Retail Congress
In this edition, Ben Bland sits down with Ian McGarrigle of the World Retail Congress to discuss the challenge of retail transformation and look ahead to what’s in store during 2018.
Hitting Refresh Instore
Are robots about to takeover our stores? We review the technology promising to change how we shop instore, and visit New York to discuss the big topics at NRF Big Show 2018.
NRF Big Show Special
In this special episode, we review the NRF Big Show, heading to New York to hear from leading retail analysts about the big innovations and themes that will dominate 2018.
As the number of agencies involved in delivering retail objectives continues to grow, our guests discuss the art of collaboration, what needs to change, and where responsibility for ensuring success should lie.
The Interview: O2
In this edition, Declan Curry chats to O2 director of stores Bridget Lea as she discusses the art of creating Stores of the Future and looks ahead to the innovations still to come.
Maximising Seasonal Success
Is the high street reaching saturation point with seasonal promotions? Guests discuss what more retailers can do to keep things fresh, maximise shopper engagement, and generate amplification beyond the four walls of the store.
The Interview: House of Fraser
In this first edition, host Declan Curry meets House of Fraser’s Dr Dorothy Maxwell, who reflects on the retailer’s new department store and efforts to make retailers and stores more sustainable.
Is Mainstream Retail Dead?
Mainstream retail is under fire from all sides. A panel of leading industry thinkers discuss the challenges that mainstream retailers are facing and several ideas on what can be done to get stores back on track.
What Shoppers Want
As the way we shop continues to be redefined, is a rethink needed for retailers? Senior retail industry thought leaders give their take on how evolving shopper behaviour is impacting instore brand engagement.
Creating Top Shops
Experience, engagement, emotion, and economics. We conclude the discussion on Stores of the Future by decoding what it takes to deliver store transformation that achieves the real returns today’s retailers demand.
Stores of the Future 2.0
Senior industry thinkers discuss Stores of the Future, what’s worthy of attention, why there is still much work to do and what could, or should, change in the way that retailers approach such retail transformation projects.