The Retail Exchange reports from Madrid as the sun sets on this year’s World Retail Congress. The final day saw some big brands flying the flag for a brighter tomorrow, taking to the stage on the theme of ‘The Future of Retail’. Among them Williams Sonoma, El Corte Ingles, Sephora and Tommy Hilfiger, whose chief brand officer urged retailers to “rip up the rulebook” in order to remain relevant in the new retail age. Ben Bland kept a watchful eye on the key themes and caught up with some of those attending to reflect on the last few days.

Recording & production by Boutique Recording.


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World Retail Congress: Day 2

19th April 2018 | 5 min listen

We review the second day of the World Retail Congress in Madrid, where an attentive audience heard international retail speakers explore ‘The big picture and the small details’. Here are some highlights.

World Retail Congress: Day 1

18th April 2018 | 4 min listen

The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event, eager to explore the theme of

The Interview – Grupo Cortefiel

16th April 2018 | 17 min listen

Ahead of the World Retail Congress we preview the key trends likely to dominate the agenda and talk retail transformation in a special interview with Jaume Miquel, CEO of Grupo Cortefiel.