It’s certainly been a year of hyper-speed development in the world of e-commerce. The pandemic presented countless challenges for those working in online retail and forced everyone to up their game. Now comes the big question: “what’s next?”.

In our latest episode of The Retail Exchange podcast, Boohoo CIO Jo Graham and Endava VP Retail Industry Acceleration Bradley Howard join guest host Cate Trotter to discuss why agility is the new commercial imperative, how technology and data driven decisions are improving the customer journey, and what solutions will help e-commerce retailers to adapt and thrive in the new landscape.

Want to hear more from Bradley Howard, VP Retail Industry Acceleration at Endava?

Listen to more Endava content:
ASOS and Amazon: what can we learn from them to deliver great experiences, featuring Brian McBride (Former Amazon Managing Director and Chairman of ASOS). Available on-demand: Watch Now

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