‘The Interview’ is The Retail Exchange’s series of in-depth interviews with leading figures from the world of retail. In this special edition, recorded at NRF Big Show 2018, business broadcaster Ben Bland talks to Jason Breazeale, Director of Innovation for Ahold Delhaize. He discusses the challenges of grocery retail as the direction moves away from being simply functional transactions to delivering a seamless, life-orientated retail experience for the shopper, regardless of channel.

Recording & production by Boutique Recording and  Hangar Studios.


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The Interview: The National Retail Federation

2nd March 2018 | 16 min listen

A special interview from New York with the National Retail Federation’s Senior VP for Retail Strategy. We discuss the state of the industry and the prevalent themes set to dominate 2018.

The Interview: L’Occitane

23rd February 2018 | 20 min listen

In this edition, Ben Bland meets L’Occitane retail director Jamie Taylor to discuss the brand’s new London flagship store, the role of artisans and explore the complex and interesting theme of retail transformation.

The Interview: World Retail Congress

8th February 2018 | 14 min listen

In this edition, Ben Bland sits down with Ian McGarrigle of the World Retail Congress to discuss the challenge of retail transformation and look ahead to what’s in store during 2018.