The Retail Exchange reports from Day Two of the 2018 World Retail Congress in Madrid. Bringing together speakers from brands including Grupo Cortefiel, IKEA, Harvey Nichols and El Palacio del Hierro, the second day threw up some interesting questions. What are the secrets to leadership success? How can retail achieve economic as well as environmental sustainability? Is it time retailers went back to its emotional roots? If the atmosphere during the second day was anything to go by, then retailers are eager to embrace the challenges ahead. As the second day came to an end, we caught up with speakers and those attending to get their thoughts on the key take-outs and themes dominating the event.

Recording & production by Boutique Recording.

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Episodes

World Retail Congress: Day 1

18th April 2018 | 4 min listen

The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event, eager to explore the theme of

The Interview – Grupo Cortefiel

16th April 2018

Ahead of the World Retail Congress we preview the key trends likely to dominate the agenda and talk retail transformation in a special interview with Jaume Miquel, CEO of Grupo Cortefiel.

The Interview – Supremebeing.com

13th April 2018

In a special interview with Gavin Aldred, owner on Supremebeing.com, we get to grips with the challenges of online and physical retailing, and discuss why taking an ethical stance matters.