The Special: Has it Clicked?

18 November 2020
The Special
46 MINS LISTEN

 

In this latest episode of ‘The Special’ from The Retail Exchange podcast, we reflect on key developments in the world of eCommerce in recent months.

We assess the changes in shopper behaviour, how e-commerce playbooks have had to be reinvented, and the challenges that retailers and brands face to maximise sales during 2020’s crucial ‘Golden Quarter’ at a time when a growing number of consumers are buying what we need with a click.

 

Your host
Martin Popplewell


Featuring
Kelloggs commercial lead Europe eCommerce Dean McElwee, The Entertainer head of online Rob Wood and eStoreMedia head of strategy Lukasz Stebelski.


The Special
In-depth discussion and debate on retail eCommerce trends.


 
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The Special: Retail Unwrapped

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The Interview: Hotel Chocolat, CEO and co-founder Angus Thirlwell