All Podcast Episodes

The Interview: Brompton Bicycles Head of Marketing NA, Dawn Fichot
Marc Baker Marc Baker

The Interview: Brompton Bicycles Head of Marketing NA, Dawn Fichot

In this episode of The Interview Series, host Karl McKeever is joined in conversation by Dawn Fichot, Head of Marketing North America for iconic British foldable bike manufacturer, Brompton Bicycles.

We explore how this most British of companies is adapting its message to move in line with needs of the North American audience; the ways Brompton is leveraging digital solutions to track new consumers; urban change in the US; and why innovation and loyalty will always be Brompton’s obsession.

Recorded at NRF 2024: Retail’s Big Show

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The Interview: Kmart Australia Managing Director, Ian Bailey
Marc Baker Marc Baker

The Interview: Kmart Australia Managing Director, Ian Bailey

In this episode of The Interview Series, host Karl McKeever sits down with Ian Bailey, Managing Director of Kmart Group Australia.

With over 450 stores, Kmart Australia is the country’s number one performing general merchandise and apparel retailer, and one of the most trusted and loved brands in Australia and New Zealand.

We explore how Kmart Australia doubled down on clarity of purpose and innovation to develop a strategic blueprint and operational architecture to transform its business model, moving it from a traditional discount chain to an innovative, modern, hybrid retailer.

Presented by World Retail Congress.

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Event Review: World Retail Congress
Marc Baker Marc Baker

Event Review: World Retail Congress

Event Review - World Retail Congress 2023: In this episode, we bring you more highlights from World Retail Congress 2023 in Barcelona.

Host Karl McKeever is joined by Deloitte chief global economist, Ira Kalish, and Matahari Department Store CFO, Niraj Jain. Together, we discuss the economic headwinds that the industry is facing in 2023, and how retailers can create the financial foundation to deliver resilience and growth in the months ahead. Plus we are joined in conversation by Havaianas President EMEA, Guillaume Prou, to explore his company’s extraordinary brand journey and why investing in product innovation remains vital in the face of growing additional ‘distractions’ to the day job of retailing.

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Event Review: Shoptalk Europe 2023
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep03: in the final of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, host Karl McKeever brings you highlights from Day Three at the event. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.

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Event Review: Shoptalk Europe 2023
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep02: in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event. Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape.

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Event Review: Shoptalk Europe 2023
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2023

Event Review - Shoptalk Europe 2023 - Ep01: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from the first day of Shoptalk Europe 2023 in Barcelona. The event promises to unite Europe’s entire retail ecosystem. And the first day did not disappoint as retail leaders and some of the industry’s leading innovators came together to discuss and debate the trends that are shaping the industry… and present solutions that are providing a glimpse into what the future of retail might look like.

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Event Review: World Retail Congress
Marc Baker Marc Baker

Event Review: World Retail Congress

Event Review - World Retail Congress 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023 in Barcelona, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.

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Event Review: Retail Week Live 2023
Marc Baker Marc Baker

Event Review: Retail Week Live 2023

Event Review - Retail Week Live 2023: In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from Retail Week Live 2023 in London, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.

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Event Review: NRF Big Show 2023
Marc Baker Marc Baker

Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day Three: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from the final day at the Show.

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Event Review: NRF Big Show 2023
Marc Baker Marc Baker

Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day Two: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from Day Two at the Show.

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Event Review: NRF Big Show 2023
Marc Baker Marc Baker

Event Review: NRF Big Show 2023

Event Review - NRF 2023 Retail’s Big Show - Day One: In this latest episode of The Retail Exchange podcast, host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. At the start of a franticly busy three days in the Big Apple, we bring your highlights from the Javits Convention Center, we picked our way through some of the highlights from Day One at the Show, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like.

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Event Review: Shoptalk Europe 2022 Roundup
Marc Baker Marc Baker

Event Review: Shoptalk Europe 2022 Roundup

Event Review - Shoptalk Europe 2022: In this latest episode of The Retail Exchange podcast, host Karl McKeever looks back at what was on show at Shoptalk Europe 2022 in London. We hear from the heads of some of Europe's leading retailers and vendors on how to harness an ever-shifting retail landscape.

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Event Review: Retail Week Live 2022 Roundup
Marc Baker Marc Baker

Event Review: Retail Week Live 2022 Roundup

Event Review - Retail Week Live 2022: In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.

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Event Review: Spring Fair 2022
Marc Baker Marc Baker

Event Review: Spring Fair 2022

For those who have an eye on wholesale retail, Spring Fair has traditionally had a strong spot on their roster. Its physical presence may well have been on pause since 2020 but this year it's back, to claim the mantle of being Europe's biggest post-pandemic industry event to date. And with a distinct era of hope and optimism as well. In this special episode, The Retail Exchange reports from Spring Fair 2022 at the NEC Birmingham to bring you a review of the flagship four-day wholesale retail event.

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The Special: 2020 Year in Review
Marc Baker Marc Baker

The Special: 2020 Year in Review

The Special - 2020 Year in Review: As 2020 rolls to a close, our final podcast episode of the year reflects on the year that was. A year in retail, like no other. Special co-hosts Karl McKeever and Natalie Berg reflect on the past year in retail and look ahead at what’s to come in what everyone hopes will be a brighter 2021.

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The Interview: Levi’s
Marc Baker Marc Baker

The Interview: Levi’s

The Interview: Levi’s: In an exclusive interview, recorded at World Retail Congress 2019, Ben Bland sits down with Marc Rosen, Levi's EVP/President of Global Direct to Consumer, to discuss how the brand is keeping its customer experience fresh - in its own distinct way.

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The Interview: Neal’s Yard Remedies
Marc Baker Marc Baker

The Interview: Neal’s Yard Remedies

The Interview: Neal’s Yard Remedies: In this edition of The Interview Series, we sit down with Neal’s Yard Remedies director of international sales Calum Mackay. Originally recorded at World Retail Congress 2018 in Madrid, he takes business broadcaster Ben Bland through his varied career in beauty, explains the importance of going the extra mile to engage with international retailers and customers, and shares his top tips for surviving the long haul to success.

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The Interview: Group Cortefiel
Marc Baker Marc Baker

The Interview: Group Cortefiel

The Interview: Grupo Cortefiel: In our latest special edition of The Interview ahead of the World Retail Congress 2018, business broadcaster Ben Bland talks to Grupo Cortefiel CEO, Jaume Miquel. He discusses the key trends he expects to dominate the agenda at the Congress and tells the story of retail transformation and international expansion taking place within the Grupo Cortefiel.

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The Interview: Ahold Delhaize
Marc Baker Marc Baker

The Interview: Ahold Delhaize

The Interview: Ahold Delhaize: In this episode, host Ben Bland talks to Jason Breazeale, Director of Innovation for Ahold Delhaize. He discusses the challenges of grocery retail as the direction moves away from being simply functional transactions to delivering a seamless, life-orientated retail experience for the shopper, regardless of channel.

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In Focus: Retail Technology
Marc Baker Marc Baker

In Focus: Retail Technology

In Focus - Retail Technology: Are robots about to takeover our stores? We review the technology promising to change how we shop in-store, and visit New York to discuss the big topics at NRF Big Show 2018.

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