In Focus: Store Teams

 

29 March 2018
In Focus
24 MINS LISTEN

 

This episode we're discussing the power of people. As technology and automation becomes more prevalent in the world of retail, the idea of having store assistants might seem old-fashioned. But the human touch is still very much in demand.

We ask our experts for their views of what the future holds for human interaction within the physical retail environment. As ever we’ll gauge how the industry is shifting its focus, the implications of delivering a human scale on the shop floor, and how retailers can better engage their most valuable of resources to bring innovation to a whole level in-store.

Joining business broadcaster Ben Bland are guests Lara Marrero, Strategy Director at Gensler, Mel Hales, director of Rush Collective and Karl McKeever, founder and managing director of Visual Thinking.

 

 

Your host
Ben Bland


Featuring
Gensler
Lara Marrero, Strategy Director

Rush Collective
Mel Hales, Director

Visual Thinking
Karl McKeever, Founder


Roundtable Podcast
Store teams, retail people, physical retail, human interaction, roundtable discussion.


 
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