All Podcast Episodes

In Focus Ep24: Online Marketplaces
Marc Baker Marc Baker

In Focus Ep24: Online Marketplaces

In Focus | Online Marketplaces. What does total visibility and control over your inventory online orders and fulfilment look like? And just how do retailers (big and small) go about effectively streamlining and controlling their entire ecommerce ecosystem.

Joining host Karl McKeever to discuss this, on our latest episode of In Focus, is Rick Kelley, CRO of multichannel software and order management software integration specialists, Linnworks, and Ed Bradley, CEO of VirtualStock - Europe’s largest Dropshipping and curated marketplace SAAS platform.

Presented by Linnworks.

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In Focus Ep23: Retail Automation
Marc Baker Marc Baker

In Focus Ep23: Retail Automation

In Focus | Retail Automation. Are robots taking over the retail industry? Host Karl McKeever sits down with John Toler, CEO of US retailer Plow & Hearth, and Samay Kohli, CEO of warehouse robotics company, GreyOrange to find out.

E-commerce had a transformative effect on retail operations but now the booming demand for warehouses to speed-up last-mile deliveries is set to bring another round of dramatic change in retail.

Robots are well established in industrial settings but advances in AI and robotic SaaS platforms are increasingly working alongside humans in the retail industry, and having a dramatic effect on warehouse operations and how retailers and brands make their businesses more efficient and productive.

In the latest episode of our ‘In Focus’ series, we examine why forward-looking leaders are investing in intelligent automation; and the challenges and opportunities presented by robotics.

Presented by GreyOrange.

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In Focus Ep22: Customer Data Platforms
Marc Baker Marc Baker

In Focus Ep22: Customer Data Platforms

In Focus | Customer Data Platforms. Host Karl McKeever sits down with Citizen Watch VP Customer Insights & Data Management, Rob Harvath, and Amperity Chief Customer Officer, Dan Milgrom to discuss how customer data platforms can connect the dots for improved customer engagement; why establishing a singular source-of-truth for customer data matters; the importance of adopting a “question everything” approach; and how to create a data-driven culture, to keep things ticking.

Presented by Amperity.

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