World Retail Congress
Day 3
As the sun set on the final day of the World Retail Congress, Ben Bland caught up with some of those attending to reflect on the highlights from this year’s event in Madrid.
The Retail Exchange reports from Madrid as the sun sets on this year’s World Retail Congress. The final day saw some big brands flying the flag for a brighter tomorrow, taking to the stage on the theme of ‘The Future of Retail’. Among them Williams Sonoma, El Corte Ingles, Sephora and Tommy Hilfiger, whose chief brand officer urged retailers to “rip up the rulebook” in order to remain relevant in the new retail age. Ben Bland kept a watchful eye on the key themes and caught up with some of those attending to reflect on the last few days.
Episodes
NEW
FutureBrand UXUS
Recorded at World Retail Congress 2019, FutureBrand UXUS co-founder and chief creative officer, George Gottl, sits down with Ben Bland to explore why conversation is the new experience.
British Retail Consortium
Recorded at World Retail Congress 2019, British Retail Consortium chief executive, Helen Dickinson, sits down with Ben Bland to discuss the challenges facing British retailers.
Rapha
Recorded exclusively at Future Stores 2019, Rapha’s Director of Retail & Development, Caroline Crosswell, and Head of Retail, Darren Read, explore our growing love of all things two-wheeled.
