The Retail Exchange reports from the final day of World Retail Congress 2019 in Amsterdam, bringing together speakers from around the world including IKEA, L’Oreal and Lord Stuart Rose. There was also an exclusive look at the outcomes from the inaugural Congress Hack, which took place over the course of the event to explore how major global retailers in the room worked with experts to hack some of the industry’s biggest challenges. As Day 3 came to an end, we caught up with speakers and those attending to get their thoughts on the key take-outs and themes dominating this year’s event.


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