World Retail Congress
The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event.
The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event, eager to explore the theme of this year’s event, “Innovate to win”. Returning to Europe for the first time in three years, the event was officially opened by Spanish Prime Minister Mariano Rajoy. Taking place amid an atmosphere of optimism, the Congress continues to be the leading light in the industry calendar. As the first day came to an end, we caught up with attendees to get their thoughts on the key take-outs and themes dominating presentations and discussions.
In this special festive episode, we explore the story of this year’s Macy’s Christmas window campaign. Guest host Karl McKeever travels to New York for an exclusive interview with the retailer’s national director of window presentation, Roya Sullivan, to learn more about the challenge of managing windows for one of the world’s most iconic department stores.
In this special episode, we explore the story of footwear brand Allbirds. Guest host Karl McKeever travels to San Francisco for an exclusive interview with the brand’s head of global retail operations, Travis Boyce, to learn more about this increasingly popular shoe brand with sustainability at its heart.
In this special episode, recorded at Tech. Festival 2019, we meet Josh Bottomley, global head of digital, data and development at HSBC. He sits down with guest host Jason Bradbury to explore the tech challenges for retail banking in the digital world.