WRC2019 | Day 1 Review
The Retail Exchange visits Amsterdam for this year’s World Retail Congress, as international retail leaders arrived in the Dutch capital for the three-day event.
The Retail Exchange visits Amsterdam for this year’s World Retail Congress, as international retail leaders arrived in the Dutch capital for the three-day event, eager to explore the theme of this year’s event, “High Velocity Retail”. Taking place amid an atmosphere of optimism, the Congress continues to be the leading light in the industry calendar. As the first day came to an end, we caught up with attendees to get their thoughts on the key take-outs and themes dominating presentations and discussions.
Episodes
NEW
Falabella Retail
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
