The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.
The phrase ‘Wellbeing’ has become commonly adopted in recent years. But it has taken on increased significance and importance for retailers and employees in the face of the global pandemic, and rightly so. Now is most definitely a time to put people before profit.
Coming up on this episode of The Special, we take an in-depth look at the human impact of the outbreak across the industry and the importance of wellbeing in these unprecedented times. We hear from Yulia O’Mahony, former head of Diversity, Inclusion and Wellbeing at John Lewis & Partners, to get a retailer perspective on the very real ‘people challenges’ facing retail leaders. And we speak to a panel of wellbeing specialists to explore and explain the major issues facing senior retail management. From the hugely complex reality of remote working, to ensuring all staff remain motivated, engaged, connected and, above all, safe.
Running time 51:03
The Special | Retail unwrapped
In our latest episode, we look at the business of 25 December, analysing advertising campaigns and the likely impact on retail footfall during what will be a very different Christmas 2020. Plus we look ahead to the key trends for the year ahead.
The Special | Has it clicked?
In this new episode of ‘The Special’ we look at how e-commerce playbooks have evolved in recent months, and what it will take for retailers and brands to win online during what promises to be a very different Christmas 2020.
Hotel Chocolat | Angus Thirlwell
In our latest episode, we sit down with Angus Thirlwell, CEO and Co-founder of Hotel Chocolat. He talks to Martin Popplewell about the business response to the global pandemic, the realities of ‘Retail Darwinism’ and its growing online sales and global appeal.