The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.
The phrase ‘Wellbeing’ has become commonly adopted in recent years. But it has taken on increased significance and importance for retailers and employees in the face of the global pandemic, and rightly so. Now is most definitely a time to put people before profit.
Coming up on this episode of The Special, we take an in-depth look at the human impact of the outbreak across the industry and the importance of wellbeing in these unprecedented times. We hear from Yulia O’Mahony, former head of Diversity, Inclusion and Wellbeing at John Lewis & Partners, to get a retailer perspective on the very real ‘people challenges’ facing retail leaders. And we speak to a panel of wellbeing specialists to explore and explain the major issues facing senior retail management. From the hugely complex reality of remote working, to ensuring all staff remain motivated, engaged, connected and, above all, safe.
Running time 51:03
Costa | Adam Dunt
In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.
2020 | Year in review
As 2020 rolls to a close, our final podcast episode of the year reflects on the year that was. A year in retail, like no other. Special co-hosts Karl McKeever and Natalie Berg reflect on the past year in retail and look ahead at what’s to come in what everyone hopes will be a brighter 2021.
The Special | Moveable feast
Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.