The Special | New Normal?
In our latest episode of ‘The Special’ series, we explore the ramifications of the retail apocalypse that nobody saw coming, as stores around the world close their physical stores.
The global Covid-19 pandemic is first and foremost a health emergency. But it is also an economic crisis, causing astonishing turmoil for retailers around the world as they close the doors on their physical stores. For how long, we don’t yet know. In many sectors of retail, business has all but stopped, and without hardly any warning. And we are, frankly, only at a very early stage of whatever this is.
In our next episode of ‘The Special’, we delve into the ramifications of the retail apocalypse that nobody saw coming.
Running time 41:01
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.