The Special | Has it clicked?
In this new episode of ‘The Special’ we look at how e-commerce playbooks have evolved in recent months, and what it will take for retailers and brands to win online during what promises to be a very different Christmas 2020.
In this latest episode of ‘The Special’ from The Retail Exchange podcast, we reflect on key developments in the world of eCommerce in recent months.
We assess the changes in shopper behaviour, how e-commerce playbooks have had to be reinvented, and the challenges that retailers and brands face to maximise sales during 2020’s crucial ‘Golden Quarter’ at a time when a growing number of consumers are buying what we need with a click.
Featuring guests Dean McElwee, Integrated Commercial Lead Europe eCommerce at Kelloggs, Rob Wood, Head of Online at The Entertainer, and Lukasz Stebelski, Head of Strategy at eStoreMedia.
The Special | Retail unwrapped
In our latest episode, we look at the business of 25 December, analysing advertising campaigns and the likely impact on retail footfall during what will be a very different Christmas 2020. Plus we look ahead to the key trends for the year ahead.
Hotel Chocolat | Angus Thirlwell
In our latest episode, we sit down with Angus Thirlwell, CEO and Co-founder of Hotel Chocolat. He talks to Martin Popplewell about the business response to the global pandemic, the realities of ‘Retail Darwinism’ and its growing online sales and global appeal.
Falabella | Pamela Lagos
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.