The Special | Braking Point
In our latest episode of ‘The Special’ series, we bring listeners a special report from the US and Canada, as stores across both countries close their physical stores in response to the global pandemic.
Retailers across Europe have acutely impacted by the pandemic in recent weeks. Less so in North America: Until now. To find out more about the unfolding situation in both the U.S and Canada, The Retail Exchange host Dave Evans reports from New York as look at how the pandemic is affecting retailers on the other side of the Atlantic as physical stores close their doors.
He is joined by Bloomberg retail reporter, Jordyn Holman, and Neil Saunders, managing director of GlobalData Retail, to share a US perspective, while Craig Patterson, editor in chief of Retail Insider, discusses the challenges facing Canadian retailers as this turbulent time.
Running time 30:33
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.