WRC | Ian McGarrigle
In this edition, Ben Bland sits down with Ian McGarrigle of the World Retail Congress to discuss the challenge of retail transformation and look ahead to what’s in store during 2018.
‘The Interview’ is The Retail Exchange’s series of in-depth interviews with leading figures from the world of retail. In this special edition, recorded at NRF Big Show 2018, business broadcaster Ben Bland talks to Ian McGarrigle, Chair of the World Retail Congress. He discusses the challenge of delivering retail transformation, what lies ahead for the industry during 2018, and looks ahead to what’s in store for attendees at this year’s event in Madrid.
Episodes
NEW
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.
The Special | Braking Point
In our latest episode of ‘The Special’ series, we bring listeners a special report from the US and Canada, as stores across both countries close their physical stores in response to the global pandemic.
