In this edition, Declan Curry chats to O2 director of stores Bridget Lea as she discusses the art of creating Stores of the Future and looks ahead to the innovations still to come.
‘The Interview’ is The Retail Exchange’s series of in-depth retailer interviews with inspirational people delivering change instore. In this edition, broadcaster and business journalist Declan Curry talks to Bridget Lea, O2 director of stores, online, multichannel and supply chain. She recalls the journey so far for the business and looks ahead to what’s still in store for the fast-changing mobile phone retailing marketplace.
Our report entitled Retail 2030 Futures Report, delves deeper into the trends that are set to further disrupt the retail sector in the years ahead – creating challenges but also opportunities for retailers to reach customers in new ways.
Retail 2030 | Ep03
As the decade draws to a close, we bring you three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this final episode, we discuss why sustainability will become a key business driver and how retailers can be more planet positive.
Retail 2030 | Ep02
As the decade draws to a close, we bring you three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this second episode, we discuss evolving consumer habits and societal trends.