Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues.

In this edition of ‘The Interview’, we sit down with Neal’s Yard Remedies director of international sales Calum Mackay. Originally recorded at World Retail Congress 2018 in Madrid earlier this year, he takes business broadcaster Ben Bland through his varied career in beauty, explains the importance of going the extra mile to engage with international retailers and customers, and shares his top tips for surviving the long haul to success.


Posted On
14th August 2018
Ben Bland
Calum Mackay




The Interview – Leon Restaurants

16th October 2018 | 25 min listen

In this edition of The Interview, John Vincent, co-founder of Leon Restaurants joins host Ben Bland to discuss the story of the brand, its ethos and future plans.

Episode 10: Rethinking Supermarkets

8th October 2018 | 40 min listen

As the hunger for change in grocery retail grows, our guests explore the problems with traditional business models and the opportunities that exist to rethink our supermarkets.

The Interview – Juventus F.C.

12th July 2018 | 17 min listen

In this edition of The Interview, Silvio Vigato, head of brand licensing and retail at Juventus F.C. joins Ben Bland to discuss the power of fan loyalty and the retail challenges of promoting one of the world’s biggest clubs.