Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues.

In this edition of ‘The Interview’, we sit down with Neal’s Yard Remedies director of international sales Calum Mackay. Originally recorded at World Retail Congress 2018 in Madrid earlier this year, he takes business broadcaster Ben Bland through his varied career in beauty, explains the importance of going the extra mile to engage with international retailers and customers, and shares his top tips for surviving the long haul to success.

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