‘The Interview’ is The Retail Exchange’s series of in-depth retailer interviews with inspirational people delivering change instore.
Jamie Taylor is the Retail, Property and Wholesale Director for international beauty brand, L’Occitane. The retailer has recently opened new flagship stores in London, Paris and Toronto, creating a retail experience that is focused on sensorial delight and exceptional service standards. Taylor tells business broadcaster Ben Bland what lies instore for shoppers in its new Regent Street store, how the hospitality industry was an inspiration, and how people are crucial in delivering retail transformation.
Recording & production by Boutique Recording.
23rd February 2018
Jamie Taylor (L’Occitane)
Subscribe to The Retail Exchange to know more details about upcoming episodes and to be notified each time a new episode is uploaded.
Any details shared with The Retail Exchange will not be shared with any third parties with the exception of Retail Focus and Partners.
The Interview – LEGO
27th November 2018 | 20 min listen
In this edition of The Interview, Simone Sweeney, vice president – global retail development for LEGO joins host Ben Bland to explain why discovery, joy and play are so important in physical retail experiences.
The Interview – Leon Restaurants
16th October 2018 | 25 min listen
In this edition of The Interview, John Vincent, co-founder of Leon Restaurants joins host Ben Bland to discuss the story of the brand, its ethos and future plans.
Episode 10: Rethinking Supermarkets
8th October 2018 | 40 min listen
As the hunger for change in grocery retail grows, our guests explore the problems with traditional business models and the opportunities that exist to rethink our supermarkets.