L’Occitane retail director Jamie Taylor talks about the brand’s new London flagship store, the role of artisans, and explores the complex and interesting theme of retail transformation.
‘The Interview’ is The Retail Exchange’s series of in-depth retailer interviews with inspirational people delivering change instore.
Jamie Taylor is the Retail, Property and Wholesale Director for international beauty brand, L’Occitane. The retailer has recently opened new flagship stores in London, Paris and Toronto, creating a retail experience that is focused on sensorial delight and exceptional service standards. Taylor tells business broadcaster Ben Bland what lies instore for shoppers in its new Regent Street store, how the hospitality industry was an inspiration, and how people are crucial in delivering retail transformation.
Recording & production by Boutique Recording.
Tech. Festival 2019
In this special episode of The Retail Exchange podcast sponsored by jisp, guest host Jason Bradbury reports from Tech. Festival 2019 as leading figures from the world of digital commerce converge to discuss and showcase the ideas that are shaping tomorrow’s retail landscape.
Recorded at World Retail Congress 2019, The Retail Exchange talks exlusively to Daan Ubachs, founder of Dutch-based sustainable fashion label Unrobe. He discusses the growing consumer shift away from fast fashion with host Ben Bland, and explains brand’s mission to dress people by ‘undressing’ the fashion industry.
Recorded at World Retail Congress 2019, Happy Socks’ head of retail, Aleksander Milenkovic sits down with Ben Bland to talk about the brand’s story – one that’s full of colourful designs, celebrity collaborations and exceptional charm, that’s guaranteed to make you smile.