Senior industry thinkers discuss Stores of the Future, what’s worthy of attention, why there is still much work to do and what could, or should, retailers do to change their approach.
In our first episode, broadcaster and journalist Declan Curry sits down with senior industry thinkers to discuss Stores of the Future, what’s worthy of attention, why there is still much work to do and what could, or should, change in the way that retailers approach such retail transformation projects.
The guest panel features Paul West, strategy director at Dalziel & Pow, Nathan Watts, creative director of FITCH, James Breaks, associate design director with rpa:group, and Karl McKeever, founder of Visual Thinking.
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.