Retail 2030 Futures Report
In association with World Retail Congress
Our report entitled Retail 2030 Futures Report, delves deeper into the trends that are set to further disrupt the retail sector in the years ahead – creating challenges but also opportunities for retailers to reach customers in new ways.
To support the launch of this month’s special roundtable podcast episodes, our Retail 2030 Futures Report delves deeper into the trends that are set to further disrupt the retail sector in the decade ahead.
Key topics included changing customer behaviour, developments in retail technology, the changing role of stores, the rise of the ethical retailing agenda, and the implications for retailers and brands – creating challenges but also opportunities for retailers to reach customers in new ways. Those who are able to find their purpose, engage customers with relevance and differentiate themselves will continue to survive and thrive in the years to come.
Download your copy of our Retail 2030 Futures Report here
Costa | Adam Dunt
In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.
2020 | Year in review
As 2020 rolls to a close, our final podcast episode of the year reflects on the year that was. A year in retail, like no other. Special co-hosts Karl McKeever and Natalie Berg reflect on the past year in retail and look ahead at what’s to come in what everyone hopes will be a brighter 2021.
The Special | Moveable feast
Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.