As the number of agencies involved in delivering retail objectives continues to grow, we discuss the art of collaboration, what needs to change, and where responsibility for ensuring success should lie.
As the number of agencies involved in the daily delivery of retail objectives continues to grow, broadcaster Ben Bland sits down with senior industry thinkers in our latest episode, to discuss how to achieve greater collaboration, what needs to change, and where responsibility for driving new ways of working should lie.
The guest panel features Jeff Kindleysides, owner of Checkland Kindleysides, co-founder and strategic director of Household, Michelle Du Prat, and Karl McKeever, founder and managing director of Visual Thinking.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.