Retail 2030 | Episode 01
In association with World Retail Congress
As the decade draws to a close, we bring you three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this first episode, we talk technology.
In autumn 2019, The Retail Exchange partnered with World Retail Congress to record a series of special roundtable podcast episodes, exploring the challenges and opportunities that will lie in store for retail in the new decade ahead. In this first episode, we talk technology.
Guest host Ian McGarrigle, Chair of World Retail Congress, is joined by Heal’s Customer & eCommerce Director, David Kohn and Ian Pattison, Head of Customer Engineering for Google, along with thought leaders from retail agencies Visual Thinking, FutureBrand, FITCH and Jack Morton.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.
The Special | Braking Point
In our latest episode of ‘The Special’ series, we bring listeners a special report from the US and Canada, as stores across both countries close their physical stores in response to the global pandemic.