Retail 2030 | Episode 03
In association with World Retail Congress
In final episode of our series of special podcasts exploring the future of retail in the next ten years., we discuss why sustainability will become a key business driver and how retailers can be more planet positive.
In autumn 2019, The Retail Exchange partnered with World Retail Congress to record a series of special roundtable podcast episodes, exploring the challenges and opportunities that will lie in store for retail in the new decade ahead. In our final episode, we discuss why all retailers will have a responsibility to be sustainable as the planet faces up to the growing climate crisis.
Guest host Ian McGarrigle, Chair of World Retail Congress, is joined by senior retail thought leaders from Fairtrade Foundation, Bulk Market and Google.
Episodes
NEW
Falabella Retail
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
