NRF 2020 | Results Business
As retailers release their ‘Golden Quarter’ results, our guests reflect on the latest trading updates and ponder the strategies that some retailers should be adopting to deliver success in the year ahead.
In this special roundtable episode from The Retail Exchange podcast, we’re in New York for NRF Big Show 2020 as guest host Karl McKeever talks retail performance with our panel of retail experts.
With many retailers, on both sides of the Atlantic, releasing their ‘Golden Quarter’ results. Our guests reflect on the latest trading updates and discuss some of the surprising (and not so surprising) highs and lows. They also ponder some of the big questions about what some retailers can do to positively influence their fortunes in the year ahead.
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.