Every year, the retail industry descends upon Manhattan for the NRF Big Show trade fair. This January was the biggest in the fair’s 107-year history, with over 30,000 attendees. The big technology players were all there, smaller independents jostling for space alongside them, displaying their pre-eminence and innovations. Taking place in the current tough retail climate, this year’s event nevertheless managed to have an air of optimism. We caught up with leading industry figures to report on the key themes that are set to dominate the retail agenda in the year ahead.

Recording & production by Boutique Recording and Hangar Studios.

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Posted On
25th January 2018
Host
Ben Bland
Guests
Ian McGarrigle (World Retail Congress)
Ira Kalish (Deloitte)
Howard Saunders (22nd&5th)
Karl McKeever (Visual Thinking)
Robin Lyon (Toshiba)
Trevor Sumner (Perch)
James Dempsey (Panasonic)

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Episodes

World Retail Congress: Day 3

23rd April 2018 | 8 min listen

As the sun set on the final day of the World Retail Congress in Madrid, Ben Bland caught up with some of those attending to reflect on the last few days.

World Retail Congress: Day 2

19th April 2018 | 5 min listen

We review the second day of the World Retail Congress in Madrid, where an attentive audience heard international retail speakers explore ‘The big picture and the small details’. Here are some highlights.

World Retail Congress: Day 1

18th April 2018 | 4 min listen

The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event, eager to explore the theme of