Every year, the retail industry descends upon Manhattan for the NRF Big Show trade fair. This January was the biggest in the fair’s 107-year history, with over 30,000 attendees. The big technology players were all there, smaller independents jostling for space alongside them, displaying their pre-eminence and innovations. Taking place in the current tough retail climate, this year’s event nevertheless managed to have an air of optimism. We caught up with leading industry figures to report on the key themes that are set to dominate the retail agenda in the year ahead.

Recording & production by Boutique Recording and Hangar Studios.

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Posted On
25th January 2018
Host
Ben Bland
Guests
Ian McGarrigle (World Retail Congress)
Ira Kalish (Deloitte)
Howard Saunders (22nd&5th)
Karl McKeever (Visual Thinking)
Robin Lyon (Toshiba)
Trevor Sumner (Perch)
James Dempsey (Panasonic)

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Episodes

The Interview – Juventus F.C.

12th July 2018 | 17 min listen

In this edition of The Interview, Silvio Vigato, head of brand licensing and retail at Juventus F.C. joins Ben Bland to discuss the power of fan loyalty and the retail challenges of promoting one of the world’s biggest clubs.

The Interview – L’Estrange

25th June 2018 | 28 min listen

In this edition of The Interview, L’Estrange co-founders Tom Horne and Will Green join Ben Bland to discuss the story of the brand, the challenges for fashion start-ups, and the rise of ‘Essentialism’.

Episode 9: Mall Overhaul

11th June 2018 | 40 min listen

With its traditional anchor tenant – the department store – struggling and a growing shift towards smaller but better retail experiences, are gigantic shopping centre developments still relevant?