All eyes in the US will be on Manhattan today for the annual Macy’s Thanksgiving Day Parade 2019. Now in its 93-year, it’s the world-famous annual festive pageant. And global icon Barbie is in town – one of the star of Macy’s Christmas windows for 2019.

In this special episode, guest host Karl McKeever travels to New York for an exclusive interview with Macy’s national director of window presentation, Roya Sullivan. She shares the behind-the-scenes story of preparations for its highly anticipated Christmas windows, and talks about the challenge of managing windows for the one of the world’s most iconic department stores.

Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues.

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