HSBC | Josh Bottomley
In this special episode, recorded at Tech. Festival 2019, we meet Josh Bottomley, global head of digital, data and development at HSBC. He sits down with guest host Jason Bradbury to explore the tech challenges for retail banking in the digital world.
There may be strong regulatory forces at play within retail banking, and rightly so. But it’s still a sector that’s open to embrace new innovation and digital technologies, providing greater opportunities to improve the customer experience. Open banking, digital assistance and AI personalisation are just some of the technologies driving disruption in retail banking.
In an exclusive interview, recorded at Tech Festival 2019, host Jason Bradbury sits down with Josh Bottomley, global head of digital, data and development at HSBC, to discuss the tech challenges of becoming a successful retail bank in the digital world.
Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues.
Costa | Adam Dunt
In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.
2020 | Year in review
As 2020 rolls to a close, our final podcast episode of the year reflects on the year that was. A year in retail, like no other. Special co-hosts Karl McKeever and Natalie Berg reflect on the past year in retail and look ahead at what’s to come in what everyone hopes will be a brighter 2021.
The Special | Moveable feast
Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.