It’s hard to imagine retail stores without technology. In this special edition, we discuss the futuristic technology that is promising to change how we shop instore. The choices retailers will have to make, the importance of getting it right, and why there are still many lessons to be learned along the way. Join our guest panellists Tim Manning, Swarm, Pete Trainer, US Ai, and Melanie Pittham, The BIO Agency, as they discuss what retailers must do to avoid the pitfalls of adopting technology for technology’s sake and ensure developments stay focused on meeting shopper needs.
We also pay a visit to New York, for a special report from the 2018 NRF Big Show. Taking place in the current tough retail climate, this year’s event nevertheless managed to have an air of optimism. In amongst the 30,000 visitors, we caught up with leading industry figures to report on the key themes and innovations set to dominate the retail agenda in the year ahead.
Recording & Production by Boutique Recording and Hangar Studios.
25th January 2018
Tim Manning (Swarm)
Melanie Pittham (The BIO Agency)
Peter Trainor (US Ai)
Subscribe to The Retail Exchange to know more details about upcoming episodes and to be notified each time a new episode is uploaded.
Any details shared with The Retail Exchange will not be shared with any third parties with the exception of Retail Focus and Partners.
World Retail Congress: Day 3
23rd April 2018 | 8 min listen
As the sun set on the final day of the World Retail Congress in Madrid, Ben Bland caught up with some of those attending to reflect on the last few days.
World Retail Congress: Day 2
19th April 2018 | 5 min listen
We review the second day of the World Retail Congress in Madrid, where an attentive audience heard international retail speakers explore ‘The big picture and the small details’. Here are some highlights.
World Retail Congress: Day 1
18th April 2018 | 4 min listen
The Retail Exchange visits Madrid for this year’s World Retail Congress, as international retail leaders arrived in the Spanish capital for the three-day event, eager to explore the theme of