It’s hard to imagine retail stores without technology. In this special edition, we discuss the futuristic technology that is promising to change how we shop instore. The choices retailers will have to make, the importance of getting it right, and why there are still many lessons to be learned along the way. Join our guest panellists Tim Manning, Swarm, Pete Trainer, US Ai, and Melanie Pittham, The BIO Agency, as they discuss what retailers must do to avoid the pitfalls of adopting technology for technology’s sake and ensure developments stay focused on meeting shopper needs.
We also pay a visit to New York, for a special report from the 2018 NRF Big Show. Taking place in the current tough retail climate, this year’s event nevertheless managed to have an air of optimism. In amongst the 30,000 visitors, we caught up with leading industry figures to report on the key themes and innovations set to dominate the retail agenda in the year ahead.
Recording & Production by Boutique Recording and Hangar Studios.
25th January 2018
Tim Manning (Swarm)
Melanie Pittham (The BIO Agency)
Peter Trainor (US Ai)
Subscribe to The Retail Exchange to know more details about upcoming episodes and to be notified each time a new episode is uploaded.
Any details shared with The Retail Exchange will not be shared with any third parties with the exception of Retail Focus and Partners.
The Interview – LEGO
27th November 2018 | 20 min listen
In this edition of The Interview, Simone Sweeney, vice president – global retail development for LEGO joins host Ben Bland to explain why discovery, joy and play are so important in physical retail experiences.
The Interview – Leon Restaurants
16th October 2018 | 25 min listen
In this edition of The Interview, John Vincent, co-founder of Leon Restaurants joins host Ben Bland to discuss the story of the brand, its ethos and future plans.
Episode 10: Rethinking Supermarkets
8th October 2018 | 40 min listen
As the hunger for change in grocery retail grows, our guests explore the problems with traditional business models and the opportunities that exist to rethink our supermarkets.