Are robots about to takeover our stores? We review the technology promising to change how we shop instore, and visit New York to discuss the big topics at NRF Big Show 2018.
It’s hard to imagine retail stores without technology. In this special edition, we discuss the futuristic technology that is promising to change how we shop instore. The choices retailers will have to make, the importance of getting it right, and why there are still many lessons to be learned along the way. Join our guest panellists Tim Manning, Swarm, Pete Trainer, US Ai, and Melanie Pittham, The BIO Agency, as they discuss what retailers must do to avoid the pitfalls of adopting technology for technology’s sake and ensure developments stay focused on meeting shopper needs.
We also pay a visit to New York, for a special report from the 2018 NRF Big Show. Taking place in the current tough retail climate, this year’s event nevertheless managed to have an air of optimism. In amongst the 30,000 visitors, we caught up with leading industry figures to report on the key themes and innovations set to dominate the retail agenda in the year ahead.
Costa | Adam Dunt
In our latest episode, we sit down with Adam Dunt, Global Creative Design Lead at Costa Coffee. He talks coffee culture and explains how the right kind of design can create a warm, welcoming space that truly connects with the local communities the brand serves.
2020 | Year in review
As 2020 rolls to a close, our final podcast episode of the year reflects on the year that was. A year in retail, like no other. Special co-hosts Karl McKeever and Natalie Berg reflect on the past year in retail and look ahead at what’s to come in what everyone hopes will be a brighter 2021.
The Special | Moveable feast
Grocery retail has stepped up to the plate in 2020. In the final episode of ‘The Special’ from The Retail Exchange podcast, we discuss this year’s explosive growth in eCommerce across the sector, as shoppers ready themselves to shop online for their festive food favourites.