UXUS | George Gottl
Recorded at World Retail Congress 2019, FutureBrand UXUS co-founder and chief creative officer, George Gottl, sits down with Ben Bland to explore why conversation is the new experience.
There’s a lot of talk about the importance of delivering an ‘experience’ in store. But is it the right conversation to be having? Host Ben Bland is joined by UXUS co-founder and chief creative officer, George Gottl to explore why creating meaningful conversation is the new social currency that retailers and brands should instead be focusing on.
Featuring in-depth conversations with senior figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from leading minds and inspiring thinkers as they share insights into delivering retail success and get to the heart of the industry’s big issues.
Episodes
NEW
The Special | Retail unwrapped
In our latest episode, we look at the business of 25 December, analysing advertising campaigns and the likely impact on retail footfall during what will be a very different Christmas 2020. Plus we look ahead to the key trends for the year ahead.
The Special | Has it clicked?
In this new episode of ‘The Special’ we look at how e-commerce playbooks have evolved in recent months, and what it will take for retailers and brands to win online during what promises to be a very different Christmas 2020.
Hotel Chocolat | Angus Thirlwell
In our latest episode, we sit down with Angus Thirlwell, CEO and Co-founder of Hotel Chocolat. He talks to Martin Popplewell about the business response to the global pandemic, the realities of ‘Retail Darwinism’ and its growing online sales and global appeal.
