Mall Overhaul
With its traditional anchor tenant – the department store – struggling and a growing shift towards smaller but better retail experiences, are gigantic shopping centre developments still relevant?
Shopping malls are where you can find everything under one roof. They have been with us for decades, but are these – usually gigantic – developments still as relevant as they once were? How will mall owners keep enticing shoppers in the years ahead? Will the big anchor store still be the big draw? And what will the mall experience of tomorrow look like? In our latest episode, broadcaster Ben Bland sits down with senior industry thinkers to discuss. The guest panel features Myf Ryan, Chief Marketing Officer for Westfield, Emma Robinson, Assistant Director of Asset Management at Hammerson and Nick Guy, Director at architect firm, CallisonRTKL.
Episodes
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Falabella Retail
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
