As the hunger for change in grocery retail grows, our guests explore the problems with traditional business models and the opportunities that exist to rethink our supermarkets.
Supermarket sales are predicted to hit £197bn by 2021. As the hunger for change in the sector grows, assumptions that have underpinned the business models of the big grocery retail players for so many years no longer hold true. Evolving shopper habits, ongoing cost pressures, increased competition and further consolidation. In our latest episode, we examine what the future could look like for grocery. Broadcaster Ben Bland sits down with senior industry thinkers to discuss the challenges that exist, as well as the opportunities to rethink the role of the supermarket. The guest panel features Karl McKeever, Founder and Managing Director of Visual Thinking, Sarah Fairhurst, Design Director at Dalziel & Pow and Michael Heanue, Joint Managing Director of M Worldwide.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.