Enjoy | Ron Johnson
US host Dave Evans brings you a special interview with Ron Johnson. He is perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney. Now CEO and Co-Founder of Enjoy, he’s changing the way companies serve their customers in a digitally-driven world through the first mobile retail store available on-demand.
During the COVID-19 pandemic, some of the products consumers care about the most are the ones that are keeping them connected. With brick and mortar stores closed, Enjoy – the first mobile retail store available on-demand – is playing a vital role, helping to get much-needed communications tools to consumers, safely and quickly.
Like many companies, it has had to adjust and take time to figure out the best, safest next steps for Experts, partners and customers. The result has led to the creation of a whole new contactless experience to enable big brands like BT and EE in the UK, AT&T in the US, and Rogers in Canada, to bring tech products directly to consumers in the comfort of their own homes.
In this special episode of The Interview recorded in New York earlier this year, US host Dave Evans sits down with retail luminary and Enjoy CEO, Ron Johnson. Perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney, today his focus is on delivering joy through life-improving mobile retail experiences through Enjoy, the business he co-founded.
Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed podcast interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues.
In our latest episode, we bring you a special interview with Pamela Lagos, director of sustainability of Chilean department store chain, Falabella Retail. She shares the inside story of how one of the country’s most famous retail names is investing in a responsible plan for future success, and the steps it is taking to show people and profitability can co-exist in greater harmony.
Birchbox | Pooja Agarwal
In our latest episode, we bring you a special interview with Pooja Agarwal, Chief Operating Officer of beauty subscription brand Birchbox. She explains how this pioneer of the subscription model has evolved and continues to remain on the cutting edge of the customer experience, and look ahead to what lies in store as it embarks on its next exciting chapter.
The Special | Retail Wellbeing
In our final episode of ‘The Special’ series, we take an in-depth look at the human impact of the pandemic and the importance of wellbeing for retail employees in these unprecedented times.