During the COVID-19 pandemic, some of the products consumers care about the most are the ones that are keeping them connected. With brick and mortar stores closed, Enjoy – the first mobile retail store available on-demand – is playing a vital role, helping to get much-needed communications tools to consumers, safely and quickly.

Like many companies, it has had to adjust and take time to figure out the best, safest next steps for Experts, partners and customers. The result has led to the creation of a whole new contactless experience to enable big brands like BT and EE in the UK, AT&T in the US, and Rogers in Canada, to bring tech products directly to consumers in the comfort of their own homes.

In this special episode of The Interview recorded in New York earlier this year, US host Dave Evans sits down with retail luminary and Enjoy CEO, Ron Johnson. Perhaps best known for his work creating and leading Apple Stores during their first 12 years, then later as CEO of JCPenney, today his focus is on delivering joy through life-improving mobile retail experiences through Enjoy, the business he co-founded.

Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed podcast interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues.